Greenlease Library Strategic Plan & Assessment

Vision Statement - Connecting Rockhurst companions and community to each other and the world to build engaged citizenry, leaders, scholars, and communities who create a more just and equitable world.  

Mission Statement - Greenlease Library is an essential and adaptable component of Rockhurst University, strengthening the University’s learning, teaching, research, and service goals by:

• providing welcoming and flexible spaces in support of study, collaboration, and community building,
• partnering with communities to enhance services and connections as a user-centered library,
• teaching information fluency, critical evaluation, and research skills,​
• creating and maintaining robust, diverse, accessible collections and services to support curricula and research,
• modeling principles of social justice quintessential to Rockhurst’s Jesuit, Catholic mission and core values within library philosophy and services.

Improve library spaces to better support student learning and library services:

• Photo diary of space usage. 
• Reading room for archival research. 
• Increase promotion of the library desk as a major service point, particularly for research support.
• Perform a building usage observation study that includes the length of time patrons use the building. 

Completed Space Goals

• Work with marketing on better color schemes and map to the building. 
• Survey of staff equipment needs to develop a replacement rotation. 
• Address 2nd floor ADA compliance issues. 
• Get fiber optics into the library to improve Internet quality. 
• Add color and new artwork to the building. 
• Create a new headcount system to measure library usage. 
• Move furniture into spaces vacated by shelves coming down. 
• Host at least two events at our library with two different groups on campus.
• Offer outdoor chalk art and other events.
• Study various feasibility options for food and beverages. 
• Install better staff desk that's inviting and friendly. 
• Update M1 Computer Lab Space. 
• Adjust headcount sheet accounting for new spaces and times. 
• Improve ground floor and stairwell flow. 
• Add fiber optics to the top floor of the library. 
• More comfortable, multifunctional furniture on main floor.

Enhance library collections to fully align with learning, teaching, and research needs of students, faculty/staff, and community:

• Identify top digitization opportunities within the Greenlease collections. 
• Identify digitization best practices, equipment, and formal needs. 
• Begin cataloging our archives (we have this functionality in Sierra). - Is this applicable with FOLIO?

Completed Collection Goals

• Chart curriculum and changes for proactive collection development. Programmatic accreditation as well. Fuse curriculum knowledge with usage data to make informed decisions on resources. 
• Consult with faculty on topic specific collection items. 
• Find departmental style preferences - eBook/Print. 
• Sync annual renewals to begin at start of FY but after we've been given the budget. 
• Explore new resource models. 
• Prepare aspirational budget. 
• Regular review cycle for E.R.M., incorporating formats, CPUs, cost increases & purchase options, ILL costs. 
• Clean up catalog records to prepare for Integrated Library System (ILS) migration. 
• Annual review/deselection plan/process. 

Implement a user-centered philosophy within Greenlease to provide exemplary services that help companions achieve their academic and scholarly potential:

• Get new laptops for students, perhaps a laptop lending machine. - Parking Lot for Next Strategic Plan?
• Analyze and compare fill rates of interlibrary loan borrowing and determine how automation is supporting patron needs.

Completed Service Goals

• Get training on the new Integrated Library System (ILS) to provide excellent service to the patrons of Greenlease Library.
• Student study of study room usage.
• Create assessment measures for TIPASA. 
• Get new desktop computers on the 1st floor to improve printing options. 
• Create an implementation schedule for the TIPASA interlibrary loan system. 
• Use savings from automation to purchase new Springshare products which aid library assessment and other services. 
• Compare the number of technology questions relating to printing services since the arrival of the new desktop computers. 
• Promote high-quality online services including research consultations and online instruction/tutorials.
• Provide and promote marketing materials via the library desk, social media, and instructional sessions regarding the new ILS. - Complete???

Increase student information fluency, critical evaluation, and research skills to be fully engaged students, professionals, and citizens:

• Build partnerships with E-Learning and Center for Teaching and Learning (CETL) regarding library Canvas support. 
• Create and share Canvas tutorials with faculty to help promote library services. Analyze the usage of these resources.

Completed Information Fluency Goals

• Share instructional design information for information literacy team (lesson plans, rubrics, worksheets, etc.) 
• Increase professional development on instructional design for librarians. 
• Interview faculty across academic programs on their instructional and research needs. 
• Market instruction and consultation sessions. 
• Continue developing course materials for Manresa initiative at RU. 
• Develop student assessment of information fluency. 
• Prepare and present workshops to students and faculty regarding Zotero. - Complete????
• Promote faculty consultations. - Complete Via Newsletter?

Create diversity, equity and inclusion (DEI) initiatives integral to library philosophy, services, and spaces that support our diverse communities:

• Do a service point study that accounts for research on BIPOC student attitudes of library services. 
• Update Catalog Record Subject Headings to provide more inclusive search terms. 
• Propose the library become an ALA DEI fellowship and have a diversity fellowship position at Rockhurst University. 

Completed DEI Goals

• Update Rock Nook (leisure reading area for patrons) with social justice and DEI related materials. 
• Explore how the library could be involved with RU current DEI Efforts. 
• Plan special events with student organizations such as BSU and LSU.
• Highlight diversity in archival collections. 

Strengthen collaborative efforts to maximize resources and increase library commitment and accountability to the University:

• Work with IRB/other research interest groups partnering to help faculty understand trends - consuming research, creating research, and publishing research. - Complete???
• Establish faculty talks in the library. 
• Consider Lyrisis for digitization. 
• Publish data analytics via email or teams to discuss ways to improve these services for our patrons. 
• Promote the library’s data driven decision making activities through social media that focuses on findings and plans to improve from those findings. 

• Collaborate with Admissions to develop international student support services.

• Explore opportunities to support student organizations. 

• Provide library events to support a variety of needs: 

  • Offer de-stressing events throughout the year. 

  • Offer finals late-night events to support students. 

  • Coordinate faculty lecture series. 

  • Offer an event to celebrate faculty tenure and promotion.

Improve library best practices to provide optimal services supporting Rockhurst's commitment to excellence (Magis):

• Find top professional development services for libraries. 
• Create an archives policy & procedures for paging materials. 
• Conduct user experience testing on Locate and new EDS to see how patrons are using the product to improve user experience. 
• Create testimonials of faculty and students to promote stories of library impact. 

Completed Best Practice Goals

• Create uniform training materials for circulation & reference for the new ILS.
• Create an ideal/aspirational budget to grow, based on AJCU & CUPA peers. 
• Create a staff development plan including professional development & visits to other libraries for ideas on quality improvement. 
• Purchase, populate and use an Electronic Resource Management System (ERMS) to optimally track license agreements, contracts, permissions, and other data related to electronic resources. 
• Review library shared documents (J Drive). 
• Learn and develop understanding of workflow with the new ILS in the following areas: 
  • Ordering Materials
  • Activating Materials in EDS
  • Circulation
  • Metadata
  • Analytics
  • Automation of Patron Records