Cornerstone: Dark Side of Communication

The essential, authoritative guide to microaggressions, revised and updated The revised and updated second edition of Microaggressions in Everyday Life presents an introduction to the concept of microaggressions, classifies the various types of microaggressions, and offers solutions for ending microaggressions at the individual, group, and community levels.

This book investigates the new language of vulnerability that has emerged in feminist, queer and antiracist debates on media, taking a particular interest in the historical legacies and contemporary forms and effects of this language. Contributors examine how vulnerability has become a battleground, how affect and vulnerability have turned into a politicised currency both for addressing and obscuring asymmetries of power, and how media activism and state policies address so-called vulnerable groups.

Ijeoma Oluo offers a revelatory examination of race in America The stakes for transformative conversations about race could not be higher. Still, the task ahead seems daunting, and it's hard to know where to start.Ijeoma Oluo guides readers of all races through subjects ranging from police brutality and cultural appropriation to the model minority myth in an attempt to make the seemingly impossible possible: honest conversations about race, and about how racism infects every aspect of American life.

This is the first book to define and explore Black fatigue, the intergenerational impact of systemic racism on the physical and psychological health of Black people--and explain why and how society needs to collectively do more to combat its pernicious effects.

Instead of shutting down any mention of taboo topics, Mary-Frances Winters shows how to structure intentional conversations about them, so people can safely confront biases and stereotypes and create stronger, more inclusive organizations. As a thought leader in the field of diversity and inclusion, Mary-Frances Winters has been helping clients create inclusive environments for over three decades.Winters offers exercises and tools to help you become aware of how your cultural background has shaped your perceptions and habits and to increase your understanding of how people from other cultures may differ from you, particularly when it comes to communicating and handling conflict.

Have you ever heard yourself or someone else say: ""Some of my best friends are... (Black, White, Asian, etc.)""? ""I don't think of you as... (Gay, Disabled, Jewish, etc.)""? These statements can build a divide between us and the people we interact with. Though well-intended, they often widen the diversity gap sometimes causing irreparable harm personally and professionally. If you've ever wanted to be more effective in your communication with others, or have been afraid of saying the wrong thing, then this concise guide is essential to becoming more inclusive and diversity-smart.

The New York Times best-selling book exploring the counterproductive reactions white people have when their assumptions about race are challenged, and how these reactions maintain racial inequality. Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by behaviors including argumentation and silence. These behaviors, in turn, function to reinstate white racial equilibrium and prevent any meaningful cross-racial dialogue. In this in-depth exploration, DiAngelo examines how white fragility develops, how it protects racial inequality, and what we can do to engage more constructively.

This volume provides an in-depth consideration of destructive communication in organizations -- including workplace bullying, racism, stress, and harassment.  It brings together communication scholars from theoretical and applied perspectives to assess current understandings, explore ways to integrate theory and practice, identify areas for change, and outline a research agenda for the coming decade. Each chapter examines a specific aspect of destructive organizational communication, reviews existing theory and research about that communicative form or ideology, suggests fruitful possibilities for application, and suggests key areas for further study.

The New York Times best-selling team leadership handbook for modern executives, managers, and organizations.This definitive source on teamwork by Patrick Lencioni reveals the five behavioral tendencies that go to the heart of why even the best teams struggle. He offers a powerful model and step-by-step guide for overcoming those dysfunctions and getting every one rowing in the same direction.

We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better? Marjorie Ingall and Susan McCarthy show us the way. Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn't have to be.

New York Times best-selling author Patrick Lencioni has written a dozen books that focus on how leaders can build teams and lead organizations. In The Motive, he shifts his attention toward helping them understand the importance of why they're leading in the first place. In addition to provoking readers to honestly assess themselves, Lencioni presents action steps for changing their approach in five key areas.

A practical, heartfelt guide to the art of truly knowing another person in order to foster deeper connections at home, at work, and throughout our lives. And yet we humans don't do this well. All around us are people who feel invisible, unseen, misunderstood. In How to Know a Person, Brooks sets out to help us do better, posing questions that are essential for all of us:

This captivating book analyzes six salient categories of social identity (gender, race, social class, disability, sexuality, and age) and why difference within and between those categories matter. Brenda J. Allen provides overviews of sociohistorical developments and their impact on how people perceive and treat one another. She explains how communication constitutes social identity and explores relationships among social identity, discourse, and power dynamics. Establishing meaningful dialogue begins with curiosity about differing perspectives, empathy for others, and cultural humility. Allen addresses the uncertainty and anxiety too often connected with difference, advises mindfulness to reveal the hidden associations connected with stereotypes, and urges proactivity to challenge and change mainstream meanings of difference.